Account & Portal
Log in, reset your password, update your info, and manage everything in your patient portal.
26 articles
- How Do I Log In?Accessing your Good Girl Rx patient portal.
- I Forgot My PasswordResetting your patient portal password.
- What Can I Do in the Patient Portal?A complete guide to portal features and functionality.
- How to Update Your Billing, Shipping, or Payment InformationStep-by-step guide to changing your payment method, billing address, or shipping address through your GoodGirlRx patient portal.
- Why Am I Seeing "Complete Your Visit" in My Portal?Why Am I Seeing "Complete Your Visit" in My Portal?
- How to Request Deletion of Your Personal DataLearn how to request secure deletion of your personal data through your Patient Portal in compliance with privacy laws.
- How to Log In to Your Patient PortalYour Patient Portal is where you manage everything related to your GoodGirlRx account — treatments, shipments, billing, and messaging your provider.
- How to Reset Your PasswordForgot your password? Follow these steps to reset it and regain access to your GoodGirlRx Patient Portal.
- How to Change Your PasswordAlready logged in and want to update your password? Here is how to change it from inside your Patient Portal.
- Your Dashboard: What You See When You Log InA complete guide to your Patient Portal dashboard including Quick Actions, upcoming dates, treatment cards, and the health records tracker.
- How to Track Your OrderLearn how to find your tracking number, view shipment status, and track your package with UPS or FedEx from your Patient Portal.
- How to View Your Payment HistoryFind and download your payment records, receipts, and billing history from your GoodGirlRx Patient Portal. Includes instructions for downloading receipts for HSA/FSA reimbursement.
- How to Manage Your Subscription (Pause, Cancel, or Turn Off Auto-Renew)Learn how to pause your treatment, turn off auto-renewal, cancel your membership, or request a refill directly from your Patient Portal. No need to contact support.
- How to Delay or Skip a ShipmentNeed to push back your next delivery? Here is how to delay an upcoming shipment from your Patient Portal before it ships.
- How to Update Your Shipping AddressMoving or need to change your delivery address? Here is how to update your shipping address in your Patient Portal before your next order ships.
- How to Update Your Payment MethodAdd a new credit card, remove an old one, or update your payment information in your Patient Portal.
- How to Edit Your Personal InformationUpdate your email address or phone number in your GoodGirlRx Patient Portal. Learn which fields can and cannot be changed.
- How to Message Your Provider (Doctor)Learn how to send a message to your doctor about medical questions, dosage changes, or side effects through your Patient Portal chat.
- How to View Your Prescription and Treatment PlanFind your full treatment plan, prescription details, dosing instructions, and medication information in your Patient Portal.
- How to View Your Dosage InstructionsSee your current dose, next dose, and full dosing schedule in your Patient Portal. Learn how to set your starting point and request dosage changes.
- How to Log Your ShotsTrack your injections, view your medication levels, and keep a complete shot history in your Patient Portal.
- How to Track Your Health RecordsLog your daily weight, calories, exercise, side effects, and notes using the health records tracker in your Patient Portal.
- How to View Your NotificationsCheck shipment updates, delivery alerts, and other account notifications in your Patient Portal.
- How to Browse the ShopExplore available treatments, search by name, and filter by category in the Shop section of your Patient Portal.
- How to View or Download Your Protected Health Information (PHI)Access, download, or request deletion of your health records and personal data from your Patient Portal.
- How to Log Out of Your Patient PortalHow to sign out of your GoodGirlRx Patient Portal to keep your account secure.