How to Track Your Order
Once your medication has shipped, you can track it directly from your Patient Portal.
Option 1: Track from Your Dashboard
Step 1: Log in at my.goodgirlrx.com
Step 2: Dashboard → Quick Actions bar → click "Track order"
Step 3: A pop-up will appear listing all of your orders. Click on the order you want to track.
Step 4: The Order Details screen will show:
Field | Description |
Order number | Your unique order ID (e.g., Order #4482GG) |
Status | Current status: Label Created, Shipped, or Delivered |
Placed on | The date the order was placed |
Expected delivery | Estimated delivery date |
Shipping address | The address the order is being sent to |
Tracking number | Your carrier tracking number with a copy button next to it |
Step 5: Click "Timeline" → expands to show every tracking event (dates, locations, and times).
Step 6: Click "View full history" → see the complete tracking timeline.
Step 7: Click "Track order with UPS" (or FedEx) at the bottom → opens the carrier's tracking page in a new tab.
Option 2: Track from a Treatment Page
Step 1: Left sidebar → "Treatments"
Step 2: Click on the treatment card for the medication you want to check.
Step 3: Click the "Shipments" tab.
Step 4: You will see all past and current shipments listed. Click on any shipment card → see full order details and tracking.
How to Copy Your Tracking Number
Next to your tracking number, there is a small clipboard icon. Click that icon → copies the tracking number to your clipboard. You can then paste it into the UPS or FedEx website directly.