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How to Update Your Shipping Address

Moving or need to change your delivery address? Here is how to update your shipping address in your Patient Portal before your next order ships.

Updated over 2 weeks ago

How to Update Your Shipping Address

If you need to change where your medication is delivered, update your shipping address before your next order ships.


Steps to Update Your Shipping Address

Step 1: Log in at my.goodgirlrx.com

Step 2: Left sidebar → "Manage account"

Step 3: Click the "Billing & Shipping" tab.

Step 4: Under "Shipping & billing address," click the small pencil/edit icon to the right of your current address.

Step 5: A pop-up will appear with the following fields:

Field

What to Enter

Address line 1

Your street address

Address line 2

Apartment, suite, or unit number (optional)

Country

Your country

City

Your city

State

Select your state from the dropdown

Zip code

Your ZIP code

Step 6: Make your changes → click "Save"


Important

1. Address changes must be made before your next order ships. Once an order has been handed to the carrier, the address cannot be changed.

2. We do not ship to P.O. boxes. Please use a valid residential or business address.

3. If your order has already shipped to an old address, you will need to contact the carrier (UPS or FedEx) directly to arrange a redirect or hold.

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