Label Created = Fulfillment in Progress
When a shipping label is created, it means:
Your prescription has been filled
Your medication has been prepared and packaged
The package is ready for carrier pickup or has already been picked up
At this stage, cancellation is not possible and refunds are not available.
Why This Is the Cutoff Point
Prescription medications cannot be returned, re-used, or resold once dispensed — this is federal and state law, not a Good Girl Rx policy. The moment your medication is prepared and packaged for shipping, it cannot be returned to inventory even if you refuse delivery or return the package.
What You Can Do
If you don't want to use the medication:
Your subscription can still be canceled to prevent future shipments. See: How Do I Pause or Cancel My Subscription?
If you have concerns about the medication:
Message your provider through your portal. They can advise on whether to proceed with the treatment or discuss alternatives.
If you won't be home to receive the package:
Contact the carrier to hold the package for pickup or redirect to a secure location. Do not refuse delivery — this does not result in a refund.