Here are some FAQ’s that may help you get the answers you need before our team is able to reply. Please remember: Good Girl Rx is a telehealth platform. All medical questions must be directed to your licensed provider through your secure patient portal at https://my.goodgirlrx.com.
New to Good Girl Rx? This section walks you through what happens after you enroll, how provider review works, and what to expect every step of the way.
Welcome to Good Girl Rx 💗 This section explains how our telehealth platform works, what to expect, and how to get help quickly. Most questions can be answered instantly here or in your patient portal.
Your patient portal is your control center. This is where you’ll find orders, messages, prescriptions, billing, and shipping updates — all in one place.
Every prescription requires medical review. This section explains how provider evaluations work and what to expect during the process.
Learn where your medication comes from, how it’s shipped, and how prescriptions are handled safely and legally.
Track your order, understand shipping timelines, and know what to expect once your medication ships.
Clear explanations of charges, authorizations, and what billing covers.
Understand how to pause or cancel your plan and what refund rules apply to prescription care.
We’re here to help 💗 This section explains how to get support quickly and how we work best together.
Why rules exist — and why we must follow them.