Requesting a Dose Increase
If you're ready to move up to a higher dose of your current medication, follow these steps:
Step 1: Log into your Patient Portal at my.goodgirlrx.com
Step 2: Submit a support ticket and select "Adjust a Dosage" as your request type.
Step 3: Include your current medication, current dose, and the change you'd like.
Step 4: Our support team will collect your details and submit the adjustment request to your provider for review.
Important: Microdose Plan Patients
Dosage increases are not available for Microdose treatment plans. Microdose plans follow a separate protocol and do not include dose escalation.
If you'd like to move to a higher dose, you have two options:
Option | What to Do |
Let your current plan run out | Once your Microdose plan is complete, start a new intake for a standard Semaglutide or Tirzepatide plan (not a Maintenance plan) at care.goodgirlrx.com/start-online-visit/weight-loss. |
Cancel your Microdose plan now | Log into your Patient Portal at my.goodgirlrx.com, navigate to Account Settings, and cancel your current plan. Then complete a new intake for a standard plan at care.goodgirlrx.com/start-online-visit/weight-loss. |
Refunds are not available for unused portions of your Microdose plan or medication. Per state and federal pharmacy regulations, all prescription medication sales are final once dispensed and shipped.
What to Expect After Submitting
Please allow 24-48 business hours for your request to be reviewed.
Not all requests are approved. Your provider will make the best clinical decision based on your health profile and progress. If approved, the change applies to your next shipment.
Please do not submit duplicate tickets while your request is being reviewed. Duplicate submissions can delay processing.
Switching Medications (Semaglutide ↔ Tirzepatide)
Switching from one medication to another requires completing an entirely new intake. Your current subscription does not transfer.
Step 1: Visit care.goodgirlrx.com/start-online-visit/weight-loss to begin a new intake for your desired medication.
Step 2: Complete the full medical questionnaire for the new medication.
Step 3: A licensed provider will review your new intake and determine if the switch is appropriate. A brief follow-up evaluation may be required.
Important: There are no refunds for unused months or products on your current plan. Prescription medications cannot be returned or refunded once dispensed, per state and federal pharmacy regulations. To cancel your current subscription, do so through your Patient Portal at my.goodgirlrx.com before your next billing cycle.
What We Cannot Do
Request | Policy |
Refund current shipment | Not available. Prescription medications cannot be returned once shipped. |
Refund unused months | All sales are final per state and federal pharmacy regulations. |
Change medication mid-shipment | Requires a new intake. |
Increase dose on a Microdose plan | Not available. See Microdose section above for next steps. |
Expedite provider responses | Please allow 24-48 business hours. |
Emergency Notice
If you are experiencing a medical emergency, call 911 immediately. The provider chat is for non-urgent medication questions only and is not monitored for emergencies.
Still Need Help?
Patient Portal: my.goodgirlrx.com Help Center: help.goodgirlrx.com