Requesting a Dose Increase (Titration to Maintenance or Within Your Current Medication)
If you're ready to move up to a higher dose of your current medication, follow these steps:
Step 1: Log into Your Patient Portal → my.goodgirlrx.com
Step 2: Navigate to Your Treatments
Desktop: Click Treatments on the left sidebar
Mobile: Tap the menu at the bottom of your screen
Step 3: Select Your Active Treatment Under Active, choose the treatment you'd like to adjust.
Step 4: Request Dose Adjustment Under "Quick Actions", select "Adjust Next Dose" and complete the follow-up questionnaire.
Step 5: Message Your Provider In addition to completing the questionnaire:
Select Chat (left sidebar on desktop, bottom menu on mobile)
Choose "Send message to: Doctor"
Let them know the specific dose you'd like to adjust to
Response Time: Please allow 24-48 hours for your provider to respond.
Switching Medications (Semaglutide ↔ Tirzepatide)
Changing from one medication to another (for example, Semaglutide to Tirzepatide or vice versa) requires additional steps:
Step 1: Message Your Provider First
Go to Chat → Send message to: Doctor
Request to change your medication for your next shipment
Step 2: Request a Follow-Up Consultation Your provider may need to conduct a brief follow-up evaluation before switching your medication.
Important: We cannot refund or modify shipments already in progress. Your medication change will apply to your next scheduled shipment only.
What We Cannot Do
Request | Policy |
Refund current shipment | ❌ Not available—prescription medications cannot be returned once shipped |
Change medication mid-shipment | ❌ Changes apply to next shipment only |
Expedite provider responses | ❌ Please allow 24-48 hours |
Emergency Notice
If you are experiencing a medical emergency, call 911 immediately.
The provider chat is for non-urgent medication questions only. It is not monitored for emergencies.
Still Need Help?
Patient Portal: my.goodgirlrx.com
Help Center: help.goodgirlrx.com