Updating Your Payment Method
You can update your payment method through your patient portal at any time.
Steps:
Log in to your portal at my.goodgirlrx.com
Click the profile icon in the upper-right corner
Select "Manage Account" from the dropdown menu
Select "Billing & Shipping" from the menu
Edit your payment method — add a new card or update existing information
Save your changes
When to Update
Update your payment method:
Before your next billing date — to ensure your charge processes successfully
If your card is expiring soon — update before the expiration date
If your card was lost or stolen — update immediately
If a charge was declined — update and contact support if needed
Accepted Payment Methods
We accept:
Credit cards: Visa, Mastercard, American Express, Discover
Debit cards: With Visa or Mastercard logo
HSA/FSA cards: For 3-month or longer plans (card must have Visa/Mastercard logo)
We do NOT accept:
PayPal
Checks or money orders
Cash
Cryptocurrency
Wire transfers
If Your Update Fails
If you cannot update your payment method:
Verify your card information is entered correctly (number, expiration, CVV)
Check that your billing address matches the address on file with your bank
Ensure your card is not blocked for online purchases
Try a different card if the issue persists
Contact support at help.goodgirlrx.com for assistance