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How Does Billing Work?

Understanding your billing cycle, charges, and subscription structure.

Updated over 2 months ago

Subscription-Based Billing

Good Girl Rx uses a subscription model. You are billed according to the plan you selected:

  • Monthly Plan: Billed every month

  • 3-Month Plan: Billed every 3 months

  • 6-Month Plan: Billed every 6 months

  • 12-Month Plan: Billed every 12 months (annual)


When You're Charged

Initial charge: Upon approval by your provider. Your payment method is charged after approval, not when you submit your intake. If you are not approved, you are not charged.

Recurring charges: On the same day each billing cycle. For example, if your first charge was on January 15th, subsequent monthly charges will be on the 15th of each month.


Billing Reminders

You will receive an email reminder before each billing cycle. This gives you time to:

  • Update your payment method if needed

  • Pause your subscription if you need a break

  • Cancel if you want to discontinue treatment

  • Update your shipping address

Important: Make changes before your billing date. Once charged, your shipment is processed and cannot be canceled for that cycle.


Multi-Month Plans

If you selected a multi-month plan (3, 6, or 12 months), you pay for the entire period upfront and receive shipments throughout that period:

Example (3-Month Plan):

  • You pay for 3 months at checkout

  • You receive shipments approximately monthly or as appropriate for your medication

  • Your next billing date is 3 months from your initial charge

Multi-month plans offer savings compared to monthly pricing but require upfront commitment.


Failed Payments

If your payment fails:

  1. You will receive a notification via email

  2. We will retry the charge within a few days

  3. Update your payment method in your portal to avoid disruption

  4. Your shipment may be delayed until payment is successfully processed

After multiple failed attempts, your subscription may be paused or canceled. Contact support if you're having payment issues.


Charges on Your Statement

Charges from Good Girl Rx will appear on your bank or credit card statement as:

  • GOODGIRLRX

  • GOOD GIRL RX

  • Or similar variations

If you see a charge you don't recognize, check your portal to verify your billing history before disputing with your bank.

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