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How Does Good Girl Rx Work?

A detailed walkthrough of our telehealth process from start to finish.

Updated over 2 months ago

Overview of Our Telehealth Model

Good Girl Rx operates as a telehealth platform, meaning all consultations and medical evaluations happen online rather than in a physical clinic. This model allows you to access licensed healthcare providers and prescription medications from the comfort of your home.

Here's how the process works in detail:


Step 1: Selecting Your Treatment

Visit goodgirlrx.com and choose the treatment that aligns with your health goals.

Weight Loss Options:

  • Compounded Semaglutide (GLP-1) — Weekly injection for appetite regulation and weight management

  • Compounded Tirzepatide (GLP-1/GIP) — Dual-action weekly injection for enhanced weight loss

  • Brand-Name GLP-1s — Ozempic®, Wegovy®, Zepbound®, Mounjaro® (availability varies)

Wellness & Anti-Aging Options:

  • NAD+ Injections

  • NAD+ Face Cream

  • NAD+ Nasal Spray

  • B12 Injections

  • Lipotropic (MIC) + B12 Injections

  • Glutathione Injections

  • Sermorelin Injections

  • Sermorelin Tablets

Each treatment has a dedicated intake form with questions specific to that medication.

Intake Links:


Step 2: Completing Your Medical Intake

The intake form is your medical consultation. Answer all questions completely and accurately — this information is used by your provider to make clinical decisions about your care.

You will be asked about:

  • Personal Information — Name, date of birth, contact details, shipping address

  • Health History — Current and past medical conditions, surgeries, hospitalizations

  • Current Medications — All prescriptions, over-the-counter medications, and supplements

  • Allergies — Drug allergies, food allergies, and reactions you've experienced

  • Family History — Relevant family medical history (e.g., thyroid cancer for GLP-1 medications)

  • Lifestyle Factors — Diet, exercise, sleep, alcohol and tobacco use

  • Treatment Goals — Your weight loss or wellness objectives

  • Physical Measurements — Height, weight (to calculate BMI)

Why accuracy matters: Your provider cannot see you in person. The information you provide is the foundation of their medical evaluation. Incomplete or inaccurate information can delay your approval or lead to inappropriate treatment recommendations.


Step 3: Provider Review and Evaluation

Once you submit your intake, a state-licensed physician reviews your information and completes a clinical evaluation.

What providers evaluate:

  • Whether you meet the clinical criteria for the requested treatment

  • Potential contraindications based on your health history

  • Drug interactions with your current medications

  • Overall suitability and safety of the treatment for you

Video or Phone Consultation: In most states, this evaluation can be completed asynchronously (without a live call). However, in New Mexico, Kansas, West Virginia, Louisiana, and Mississippi, state law requires a live video or phone consultation before prescribing.

If a consultation is required, your provider will contact you to schedule a brief appointment. This is typically 5-15 minutes and focuses on confirming your intake information and answering any questions.

Timeline: Most patients receive a decision within 24-48 hours. Some cases may take longer if:

  • Additional information is needed

  • A live consultation is required

  • Your health history requires more detailed review


Step 4: Prescription and Pharmacy Fulfillment

If approved, your provider writes a prescription and sends it to our licensed pharmacy partner.

What happens at the pharmacy:

  • Your prescription is verified by a licensed pharmacist

  • Your medication is compounded or prepared according to the prescription

  • Quality checks are performed before shipping

  • Your medication is packaged with appropriate temperature controls if required

Compounded medications are prepared specifically for you based on your provider's prescription. This is not a one-size-fits-all product pulled from a shelf — it is made to your specifications.


Step 5: Shipping and Delivery

Your medication is shipped directly to the address you provided during intake.

Shipping details:

  • All shipments use 2-day air service for timely delivery

  • Temperature-sensitive medications ship with insulated packaging and cold packs

  • Packages are discreet with no indication of contents on the exterior

  • Tracking information is emailed when your shipment departs

What's included in your shipment:

  • Your medication

  • Injection supplies (if applicable): syringes, alcohol swabs, bandages

  • Dosing instructions and injection guide

  • Storage instructions

  • Contact information for support

Upon delivery:

  • Refrigerate temperature-sensitive medications immediately (or within 24 hours)

  • Inspect your shipment for any damage

  • Review all included instructions before your first dose


Step 6: Ongoing Care and Support

Your relationship with Good Girl Rx doesn't end when your medication arrives. You have ongoing access to your provider and care team.

Through your patient portal (my.goodgirlrx.com):

  • Message your provider with medical questions

  • Request dosage adjustments

  • Update shipping or payment information

  • Manage your subscription

  • View your treatment plan and history

Important: Medical questions should be directed to your provider through the portal. Our customer support team handles billing, shipping, and account questions but cannot provide medical advice.

Future shipments:

  • Sent automatically based on your subscription plan

  • You will receive billing reminders before each charge

  • You can pause, adjust, or cancel through your portal before your next billing date


Understanding the Telehealth Consultation

The intake form you complete serves as your medical consultation. This is a legitimate medical evaluation conducted by a licensed provider.

This is NOT:

  • A simple questionnaire to get medication

  • An automatic approval process

  • A way to bypass medical evaluation

This IS:

  • A comprehensive health assessment reviewed by a licensed physician

  • A clinical evaluation that determines medical appropriateness

  • A legal prescription process that follows state and federal regulations

Your provider has the authority and responsibility to deny treatment if you do not medically qualify, even if you complete the intake and payment. Patient safety comes first.


Frequently Asked Questions About the Process

How long does the entire process take? From completing your intake to receiving your medication typically takes 5-10 business days. Provider review takes 24-48 hours, and shipping takes 2-5 business days after your prescription is filled.

What if I need to add something to my intake after submitting? Contact your provider through the patient portal or reach out to support. It's important to disclose any information you may have missed.

Can I request a specific medication or dosage? You can indicate your preferences, but your provider makes the final clinical decision about what is appropriate for you based on your medical evaluation.

What if my provider has questions about my intake? They will contact you through the portal or via email. Check your messages regularly and respond promptly to avoid delays.


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