Frequently Asked Questions
Here are some FAQ’s that may help you get the answers you need before our team is able to reply. Please remember: Good Girl Rx is a telehealth platform. All medical questions must be directed to your licensed provider through your secure patient portal at https://my.goodgirlrx.com.
15 articles
I just signed up, now what?
How quickly will I hear back from my provider?
How will I know if I am approved?
I was approved. When will my order arrive?
How do I change my address on my current order?
What pharmacies do you use?
Understanding Your Authorization HoldExplains authorization holds, when charges happen, and what to do if you see a charge after being declined for treatment
My portal says “pending” and has not updated. Did I do something wrong?
How to Contact Good Girl Rx Support
My dosing seems off. What is going on?
Do you have a referral program?
I want to cancel but I have already been scripted. What can I do?
I want to cancel before I have been scripted. What can I do?
If I am declined, will I be charged?
I want to cancel after I receive my medication. What can I do?