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Home
My Portal
Get Started
العربية
Português do Brasil
English
Français
Deutsch
Ελληνικά
עברית
hi
Italiano
日本語
한국어
fa-IR
Pусский
简体中文
Español
繁體中文
Tiếng Việt
English
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Cancellations, Refunds & Pausing
Cancellations, Refunds & Pausing
Understand how to pause or cancel your plan and what refund rules apply to prescription care.
4 articles
Can I Cancel My Order?
Are Refunds Available?
Details when refunds are and are not available, how prescription medications are handled, what happens if treatment is not approved, and how to manage subscriptions in the patient portal.
What If a Shipping Label Was Created?
Can I Pause My Subscription?